“Atithi Devo Bhava” – What’s that???

We have a saying in India “Atithi Devo Bhava” bole to, “Guest is God” and the same is the theme for Incredible India campaign run by Ministry of Tourism.

But, unfortunately the same doesn’t hold true if you are a guest traveller availing the services of a chartered bus while travelling between say…Thane to Andheri. Of course, I’m no tourist but “guest” is the terminology used by the “members” of a particular bus route.

Basically, you have a lot of school buses which double up as buses offering chartered services to office going folks. Initially you join as a “guest” which means that you pay for each to & fro trip a fixed amount. At the begining of a new month you are upgraded to a “member” which means you pay a lumpsum amount and in exchange get a monthly bus pass.

Now coming to the crux of the matter, which is that being a “guest” does not guarantee you priviledge treatment and on the contrary you are banished to the last row of seats to test out the endurance levels of your spinal cord.

“Atithi Devo Bhava” – What’s that???

Tata – Not The One To Shy Away

It’s well past mid night but I had to pen this blog. It has been quiet an eventful day. In the morning upset with the connectivity issues with my Tata Photon+ connection I had made by views public through my blog “Tata Photon Phuss”  but I didn’t expect to get a response from “Tata Photon Customer Care” of all the people.

I wasn’t taken by that much of a surprise when I got not one but two calls from their customer care enquiring about the resolving of the issue which they had already done by sending over a service engineer. But what surprised me and my friends is how companies like Tata keep track of their customer’s pulse even in the virtual world.

I’m impressed and would like to know a bit more about it…

Tata Photon Phusss!!!

A big let down. Something which I didn’t expect at all from the Tata stable. The need for speed made me go for Tata Photon + in search of their elusive 3.1 Mbps downlaod speed… damn I am now struggling to even reach the 3 Kbps mark and the connection is not even a week old.

The 1st night I used it the speed was really wow…simply amazing… true to their word but maybe that was just a demo performance. The next time I used it the speed was good but over the weekend, the speed crashed faster than a free fall.

I can even prepare a plate of steaming Maggi noodles by the time the Google page gets uploaded…that’s what the scene is like.

Managed to lodge a complaint on Sunday noon and was informed that the problem will be resolved within 12 hours…noon became evening and evening turned to midnight when I again buzzed their Customer Care to say “Hello, is it me you’re looking for?”… again been promised a visit from the executive by afternoon today…

I even have made a presentation of the screenshots which shows the actual download speed…for the visiting service executive. If nothings gonna happen by today evening Im gonna claim a refund…